Robotic Process Automation

Robotic Process Automation (RPA) enables the automation of repetitive, manual tasks by creating software robots to perform them. The goal of RPA is to increase efficiency, accuracy, and speed by reducing the need for human intervention in simple, rule-based processes. It is widely used in industries to automate business processes, such as data entry, customer service, and financial operations.

Return On Investment (ROI) on RPA projects can vary depending on several factors, including the scope of the project, the complexity of the processes being automated, and the number of employees that can re-focused by automation. On average, client have see an ROI within 6 to 9 months after implementation and can recoup their initial investment in the first year. Some companies have reported ROI as high as 200% or more, and ongoing cost savings of 30-50% or more. It’s important to note that the ROI of an RPA project is not limited to cost savings alone. RPA can also bring benefits such as improved accuracy, enhanced customer satisfaction, and increased productivity, which can drive additional value and contribute to the overall ROI.

RPA can benefit companies in several ways:

  1. Increased Efficiency: RPA automates repetitive tasks, freeing up employees to focus on higher value tasks.
  2. Improved Accuracy: By automating manual tasks, RPA reduces the risk of human error and increases accuracy in processes.
  3. Enhanced Productivity: RPA enables faster completion of tasks, leading to increased productivity and reduced lead times.
  4. Cost Savings: RPA can reduce operational costs as it eliminates the need for manual labor and increases efficiency.
  5. Increased Customer Satisfaction: RPA can improve the speed and quality of customer service, leading to increased customer satisfaction.
  6. Data Integration: RPA can help integrate data from multiple systems, leading to improved data accuracy and insights.
  7. Compliance: RPA can help enforce compliance with regulations by automating compliance-related tasks.

Our team has worked extensively with clients in different industries to:

  1. Determine RPA opportunities with high business use cases & supporting business case
  2. Select RPA technologies that work well in the client’s environment & current/future architecture and technology environment. Our professionals have experience with Blue Prism and UI Path.
  3. Prototype through an agile-based frame to demonstrate feasibility and sustainability
  4. Develop scalable solutions; document business processes and maintenance & support operating procedures